Emergency Information

If you are experiencing a gas emergency or outage, please call our gas emergency number in the first instance on 1802 111 (24 hours a day, 7 days a week).

If you would like more information on handling a gas emergency, please click here

Other emergency contacts

  • Police, Fire, Ambulance - 000
  • State Emergency Service (SES) - 132 500
  • Energy Safe Victoria also provides guidance on gas safety. Call 1800 069 588 for information or visit their website for more information